General inquiries

Not ready to book? Just ask.

You don't have to be sure about therapy to ask a question about it. Coverage, K numbers, groups, how sessions run, whether any of this applies to you — send it over and you'll get a straight answer, no follow-up pressure.

CAF & RCMP veterans across Canada · Virtual, or in person in Toronto

Ask a question

One question is a perfectly good first step. Write as little or as much as you want — it comes straight to us and you'll get a real answer, usually within one business day.

Goes to info@veteranstherapycanada.ca. Used only to answer you — no marketing list, no sharing.

Answers before you write

The three most common ones.

Am I eligible?

CAF and RCMP veterans approved for psychotherapy through VAC. Not approved yet, or not sure? Ask — you'll get help working out where you stand.

What will this cost me?

With approved VAC coverage, sessions are billed directly to Medavie Blue Cross with nothing out of pocket. Private fee is $275 if you're not covered.

Who answers?

A Registered Psychotherapist reads and answers every message. Not a call centre, not an intake coordinator.

Other ways to reach us

Whatever's easiest for you.

Email info@veteranstherapycanada.ca, or reach out by phone, text or WhatsApp. If we're in session you'll hear back the same or next business day.

If you are in crisis, call 988 (Suicide Crisis Helpline) or the VAC Assistance Service at 1-800-268-7708, available 24/7.

One question is enough to start.

One short call, free, and no obligation. Ask your questions there — or send one through first if you'd rather.

Across Canada by secure video · info@veteranstherapycanada.ca